Convenience guests remember
Guest Concierge & Delivery
Concierge delivery and setup services for groceries, ice, firewood, welcome baskets, birthday setups, and group trip needs.
What is included
Reliable support, handled from request to completion
Welcome baskets and guest arrival touches
Party, birthday, and group setup support
On-demand convenience requests during stays
How service works
One request. One clear point of contact.
01
Share the details
Tell us the property, timing, access, and service needs.
02
We coordinate
Harbour schedules the right local team and keeps work moving.
03
You get confirmation
We report completion and flag anything that needs attention.
Why it matters
Convenience that lets guests settle in sooner
Thoughtful arrival support removes errands from the first day of a trip and helps groups spend more time enjoying the property and the lake.
Pre-arrival grocery and supply delivery
Welcome baskets and celebration setup
Extra essentials during the stay
A thoughtful guest arrival
The concierge details we confirm before delivery
Guest timing
Arrival date, preferred delivery window, and stay schedule.
Shopping list
Requested products, quantities, substitutions, and budget.
Property access
Rental address, entry instructions, and placement preferences.
Special touches
Celebration details, welcome notes, and setup requests.
Frequently asked questions
Questions about guest concierge & delivery
Harbour confirms timing, access, scope, and pricing before coordinating the work.
How far ahead should I request service?+
Advance notice gives Harbour the best scheduling flexibility. Urgent and last-minute requests can still be submitted and are coordinated based on availability.
Can Harbour work with my existing vendors or property team?+
Yes. Harbour can coordinate with your established contacts or help organize trusted local support when another provider is needed.
How will I know the request is complete?+
Harbour confirms completion and communicates any issue, change in scope, or follow-up recommendation that needs your attention.
Local support. Clear coordination.
